Why License Not Valid ?
There are several reason on ecam can give "License not valid" also with a valid activation code.
- 1
- You are trying to activate more pc than the permitted by your activation code.
- By default , with an activation code you can activate a single pc.
- Is possible buy additional license, in order to activate multiple pc with the same key.
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- 2
- You need to deactivate a license in first pc , before activating in another pc.
- Is possible move the license from a pc to another, but you need to deactivate it first on 1 pc.
- See image below.
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- 3
- Pc Hardware updates
- License system generate an unique machine identificator code for your pc.
- If you change hardware in your pc , this unique identificator changes as well, so license system can not recognize anymore your pc.
- You need to deactivate license before changing hardware.
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- 4
- No internet connection
- By default, license system require internet connection.
- Is also possible create an offline license, see related docs at footer page.
- Also check antivirus is not blocking communication with license server.
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- 5
- Check again inserted activation code
- It can happen the file where is stored activation code will be deleted.
- Make sure to check into license dialog the activation code. Should be the same delivered to you after payment confirm.
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- 6
- Send log file
- If everything fails, please send log file
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